Privacy Policy

Effective Date: January 25, 2025
 

This Privacy Policy describes how Castillo Family Attorneys ("we," "us," or "our") collects, uses, and shares personal information when you visit our website or use our services (the "Services"). This policy applies to visitors and users of our website located in California.
 

Information We Collect
 

We may collect the following categories of personal information:
 

• Contact Information: This includes your name, email address, phone number, and mailing address, which you may provide when filling out contact forms, subscribing to newsletters, or requesting consultations.
   

• Case Information: If you become a client, we will collect information related to your family law case, which may include sensitive personal information such as your date of birth, Social Security number (where legally permissible and necessary), driver's license number, state identification card number, passport number, nationality, immigration status, and other relevant details.
   

• Website Usage Information: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.
   

• Communication Data: We retain records of our communications with you, including emails, phone calls, and other correspondence.
   

How We Use Your Information
 

We may use your personal information for the following purposes:
 

• Providing Services: To provide you with the family law legal services you request, including consultations, case management, and legal representation.
   

• Communication: To communicate with you about your case, answer your inquiries, and provide updates.
   

• Marketing: With your consent, we may send you newsletters, updates, and promotional materials about our services. You may opt out of receiving these communications at any time.
   

• Website Improvement: To analyze website usage and improve the functionality and user experience of our website.
   

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
   

• Security and Fraud Prevention: To protect against security incidents and prevent fraudulent activity.
   

Sharing Your Information
 

We may share your personal information with the following categories of recipients:
 

• Service Providers: We share information with third-party service providers who assist us with website hosting, email marketing, case management software, and other business operations. These service providers are contractually obligated to protect your information and are prohibited from using it for their own purposes.
   

• Legal Authorities: We disclose your information to legal authorities if required by law or legal process.
   

• With Your Consent: We share your information with other parties with your explicit consent.
   

• Professional advisors: such as accountants, and IT professionals.
   

Your California Privacy Rights
 

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
 

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.  
   

• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
   

• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
   

• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information, as defined under California law. We do not currently "sell" or "share" personal information as those terms are defined under the CPRA.
   

• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use of your sensitive personal information to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
   

• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA/CPRA rights.
   

Exercising Your Rights
 

To exercise your California privacy rights, please contact us at:
 

• Phone: (800) 497-9774
   

• Website: CastilloMontesLaw.com
   

• Address: 81715 Hwy. 111, Ste. C, Indio, CA 92201
   

Data Retention
 

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  
 

Security
 

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
 

Changes to this Privacy Policy
 

We may update this Privacy Policy from time to time. We will post any changes on our website and encourage you to review this policy periodically.
 

Contact Us
 

If you have any questions about this Privacy Policy, please contact us at the contact information listed above.
 

Key Improvements:
 

• Categorization of Information: Using categories of information improves clarity and aligns with CCPA/CPRA requirements.
   

• Sensitive Personal Information: Added more examples of sensitive personal information.
   

• Purpose of use: added "Security and Fraud prevention"
   

• Data Retention: Added a data retention section.
   

• Security: Added a security section.
   

• Professional advisors: Added professional advisors to the sharing information section.
   

• Clarity and Accuracy: Refined language for better readability and legal accuracy.
   

Important Notes:
 

• Consult with a legal professional specializing in privacy law to ensure your privacy policy is fully compliant with all applicable regulations.
   

• Regularly review and update your privacy policy to reflect changes in your business practices and legal requirements.
   

• Ensure that your website and business practices actualy reflect what is written in your privacy policy.